Remote appointments
Connect from home through a participating consultation platform.
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TELECONSULT
A qualified first conversation, from home.
Convenient access to participating clinicians when you need general guidance.
The planned teleconsult benefit helps members reach an independent healthcare professional remotely, without presenting the membership as emergency or replacement care.
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WHAT’S PLANNED
Built to feel simple from day one.
Qualified providers
Consultations are delivered by independent licensed professionals.
Plan-based access
Eligible consultation benefits depend on the selected membership.
Private by design
Health information remains subject to the provider’s privacy process.
HOW IT COULD WORK
One clear flow. No app-hopping.
Request
Choose an available consultation window through the member flow.
Consult
Speak directly with the participating healthcare professional.
Follow guidance
Use the provider’s advice or seek in-person care when directed.
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